Salary: £12.82/hour
Temporary – Full Time
Customer Services
Greater Manchester
date posted: 8/10/25 13:43
Customer Service Advisor
Manchester-Trafford Park
Monday-Friday 8:30am – 4:30pm (Potential for hybrid working once fully trained)
You must be available for an immediate start
Temporary-Ongoing Contract
Winsearch is proud to be working with a leading manufacturing business in Trafford Park to recruit an experienced Customer Service Advisor on a temporary ongoing basis.
In this role, you’ll be responsible for managing multiple customer mailboxes, responding to queries efficiently, and ensuring every customer receives excellent service. Strong written communication and multitasking skills are essential.
Key Responsibilities
Customer Service Advisor
Respond promptly and professionally to customer queries via email.
Investigate and resolve issues such as missing orders, delivery discrepancies, and pricing errors.
Manage and categorise a busy shared mailbox to ensure queries reach the correct team.
Maintain accurate records and update systems as required.
Use Microsoft Outlook and Excel daily to support communication and reporting.
About You
Customer Service Advisor
Previous Customer Service experience is essential.
Confident managing multiple shared inboxes and prioritising responses.
Strong written communication skills with the ability to compose clear, professional emails.
Proficient in Microsoft Office, especially Outlook and Excel.
Organised, reliable, and able to work independently.
Benefits
-Free on-site parking
-Close to local amenities
-Potential for hybrid working once fully trained
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.
View our latest jobs today on our website (url removed) and follow us on LinkedIn.
Consultant – Aleksandra Follert
IndWin
Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
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Many Thanks
